Not a Government Office or Records Custodian. We run a private reference service and cannot pull records, certify copies, establish who lives at an address, or remove a person from a public record. For an emergency, call 911. Contact West Springfield Police if you believe you are being stalked or harassed.
Need a Particular Record?
Use the custodian that holds the record. These routes help with the most common West Springfield questions:
- Parcel, deed, or address trail: start with Streets, AxisGIS, and the Hampden Registry.
- Old addresses and historic volumes: use City Directory and the Bertera History Room.
- A specific name: use the records limits explained in Resident Lookup.
- Municipal records not online: make a focused request under Massachusetts Public Records Law, G.L. c.66 ยง10.
- Official office list: see the West Springfield records offices.
West Springfield City Clerk / General RAO
Otto Frizzell
26 Central St, Suite 8, West Springfield, MA 01089
413-263-3012
Hampden County Registry of Deeds
436 Dwight St, Room B042, Springfield, MA 01103
Registry records and certified-copy route
413-755-1722
Town offices list City Clerk and Town Clerk terminology because West Springfield adopted a city form in 2000 while retaining Town of West Springfield naming on many records. Confirm staff names and office hours with the official page before sending a request.